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Shipping & Returns

Shipping Rates & Returns Information

Shipping

We ship to many countries around the world, and our shipping regions are divided up into five zones; the UK, Europe, ROW Zone 1, ROW Zone 2 and ROW Zone 3. Countries within each region are outlined below and the shipping costs can be drawn from the tables for each zone.

Shipping prices are determined by the weight of your order. Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

If you have any further queries on shipping prices at all, then please feel free to call us on +44(0)1908 319937 or email us at sales@ids-danceshoes.co.uk.

UK

For UK postage, there are three different prices. Please note that for less accessible areas of the UK, such as the Scottish Highlands, there may be additional postage charges due. Parcels are sent via Interlink Courier, however should you wish to specifically have Royal Mail deliver to you, please specify this in the 'Order Comments' box on the payment page.

With either UK service, items are delivered the following working day after the shipping confirmation email has been sent.

Rate (exc. VAT) £5.42 £8.33
Order Weight Up to 1kg 

1.01kg - 20kg

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

Europe - Area 1

Our European (Area 1) shipping zone includes the following countries; Belguium, Czech Republic, Denmark, Estonia, France, Greece, Hungary, Iceland, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vaitican City State.

Orders are dispatched using an International Courier Standard Service, however, larger orders that need a quote may be sent using the best-priced courier. For orders that add up to over 2kg in weight, there might not be shipping charged to your order and we’ll get in touch with you with the best available quotes for your order.

Orders to this region typically take 3-10 working days for these countries. This is based on after the shipping confirmation email has been sent.

Rate (exc. VAT) £7.00 £8.00 £11.00 £12.00 £13.00 £14.00 £16.00 £18.00
Order Weight Up to 0.25kg 0.251kg - 0.5kg 0.501kg - 0.75kg 0.751kg-1kg 1.01kg-1.25kg 1.251kg-1.5kg 1.501kg-1.75kg 1.751kg-2kg

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

Europe - Area 2

Our European shipping zone includes the following countries; Albania, Andorra, Armenia, Austria, Azerbaijan, Azores, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and the Vatican City State.

Orders are dispatched using an International Courier, however, larger orders that need a quote may be sent using the best-priced courier. For orders that add up to over 2kg in weight, there will be no shipping charged to your order and we’ll get in touch with you with the best available quotes for your order.

Orders to this region typically take 3-8 working days for Mainland Europe, EEA & Switzerland. For the rest of Europe, delivery can take between 3-10 working days after the shipping confirmation email has been sent.

Rate (exc. VAT) £8.46 £9.83 £11.25 £12.67 £14.00 £15.42 £20.54 £22.58
Order Weight Up to 0.25kg 0.251kg - 0.5kg 0.501kg - 0.75kg 0.751kg-1kg 1.01kg-1.25kg 1.251kg-1.5kg 1.501kg-1.75kg 1.751kg-2kg

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

USA

We have two shipping options for the United States. One of these is via our courier which channel deliveries via USPS, and our second option is a faster service that deliver via DHL. Deliveries via the USPS typically between 4-10 working days, whilst the faster service can deliver in 2-3 working days. What we find is that the faster service is better in terms of tracking, and is a much better option during busy periods such as Christmas.

Once again, for orders over 2kg we'll get in touch with the best priced courier as these can vary and we'll search for the best quote for you. In instances where your order totals up to over 2kg in weight, there will be no shipping charged to your order and we’ll get in touch with you with the best available quotes for your order.

Order Weight Up to 0.25kg 0.251kg - 0.5kg 0.501kg - 0.75kg 0.751kg-1kg 1.01kg-1.25kg 1.251kg-1.5kg 1.501kg-1.75kg 1.751kg-2kg
Standard Shipping £7.00 £8.00 £11.00 £12.00 £13.00 £14.00 £16.00 £18.00
Faster Shipping £23.00 £23.00 £23.00 £25.00 £30.00 £30.00 £35.00 £38.00

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

ROW Zone 1

Our ROW Zone 1 includes the following countries; Argentina, Brazil, Brunei, Canada, Chile, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Malaysia, Mauritius, Philippines, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, United Arab Emirates and the United States.

Orders are dispatched using an International Courier, however, larger orders that need a quote may be sent using the best-priced courier. For orders that add up to over 2kg in weight, there will be no shipping charged to your order and we’ll get in touch with you with the best available quotes for your order.

Orders to this region typically take 4-10 working days to arrive after the shipping confirmation email has been sent.

Rate (exc. VAT) £11.30 £14.40 £17.50 £20.60 £23.75 £26.80 £29.90 £33.05
Order Weight Up to 0.25kg 0.251kg - 0.5kg 0.501kg - 0.75kg 0.751kg-1kg 1.01kg-1.25kg 1.251kg-1.5kg 1.501kg-1.75kg 1.751kg-2kg

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

ROW Zone 2 (New Zealand)

Our ROW Zone 2 includes the following countries; New Zealand.

Orders are dispatched using an International Courier, however, larger orders that need a quote may be sent using the best-priced courier. For orders that add up to over 2kg in weight, there will be no shipping charged to your order and we’ll get in touch with you with the best available quotes for your order.

Orders to this region typically take 4-10 working days to arrive after the shipping confirmation email has been sent.

Rate (exc. VAT) £11.50 £14.80 £18.10 £21.35 £24.65 £28.90 £31.20 £34.45
Order Weight Up to 0.25kg 0.251kg - 0.5kg 0.501kg - 0.75kg 0.751kg-1kg 1.01kg-1.25kg 1.251kg-1.5kg 1.501kg-1.75kg 1.751kg-2kg

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

ROW Zone 3 (Australia)

Our ROW Zone 3 includes the following countries; Australia. 

Orders are dispatched using an International Courier, however, larger orders that need a quote may be sent using the best priced courier. For orders that add up to over 2kg in weight, there will be no shipping charged to your order and we’ll get in touch with you with the best available quotes for your order.

Orders to this region typically take between 2-5 working days.

Rate (exc. VAT) £28.20 £31.80 £35.40 £42.00 £48.60
Order Weight Up to 0.75kg 0.751kg - 1kg 1.01kg - 1.25kg 1.251kg - 1.75kg 1.751kg - 2kg

Typically, one pair of ladies dance shoes weigh around 0.6kg, whilst a mens pair weighs round 0.9kg.

Returns Information

If you would like to return goods, please address them to:

International Dance Shoes Returns,
Unit 11 Fingle Drive, i.O. Centre,
Stonebridge,
Milton Keynes,
Buckinghamshire,
United Kingdom,
MK13 0AT

Please fill in the Returns Form that is supplied with your order when returning shoes. If you don't have one of these forms, please click here to download one, or email us at sales@ids-danceshoes.co.uk so that we can email you one. Terms & Conditions apply; please contact us via email at sales@ids-danceshoes.co.uk for more information.
 
It is very important that when returning shoes from outside of the UK, you state that the return is a 'Return to Manufacturer'. Failure to do so may mean that shoes won't be delivered to us and they may be sent back to you.

Please note that we only pay for postage on exchanged/returned items when there is a fault in manufacture and customers will need to pay for return postage in all other cases, such as if you decide that you'd need a different size or would like a different heel. We advise that you return products using a signed for service as per our Terms and Conditions.

 

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